Privacy Policy
Bits&Bridles, located in the Netherlands, is responsible for processing personal data as outlined in this privacy policy. Bits&Bridles respects the privacy of all website users and ensures that the personal information provided is treated confidentially.
Processing of personal data
Bits&Bridles processes personal data because you use our services and/or because you provide this data to us yourself. This concerns the following data:
- Name
- address details
- email address and phone number
- payment details
- Other personal data you actively provide, for example via the contact form, email or WhatsApp.
Purposes of processing
Bits&Bridles processes personal data for the following purposes:
- Processing and sending orders
- Handling payments
- Answering questions and providing customer service
- Improving the website and services
- Complying with legal obligations
Legal basis for processing
The processing of personal data takes place based on the following legal bases:
- The performance of a contract
- Legal obligation
- Legitimate interest of Bits&Bridles, such as improving services
Sharing personal data with third parties
Bits&Bridles only provides personal data to third parties if this is necessary for the performance of a contract or to comply with a legal obligation. Personal data is shared with, among others:
- Shopify (webshop platform)
- Payment providers such as iDEAL, Klarna, and PayPal
- Shipping partners such as PostNL and DHL
- Analysis and tracking services
Processing agreements are concluded with these parties, or they comply with applicable privacy legislation.
Cookies and similar techniques
Bits&Bridles uses functional, analytical, and potentially marketing cookies. These cookies are used for:
- Ensuring the proper functioning of the website
- Analyzing website usage via Google Analytics
- Marketing and advertising purposes, including future use of Meta (Facebook) pixel
- Upon first visit to the website, consent will be requested for placing cookies, to the extent legally required.
Google Analytics
Bits&Bridles uses Google Analytics to gain insight into website usage. IP addresses are anonymized, and data is not shared with Google for advertising purposes.
Retention period
Bits&Bridles does not retain personal data longer than is strictly necessary to achieve the purposes for which the data is collected, unless a longer retention period is legally required.
Viewing, modifying, or deleting data
You have the right to view, correct, or have your personal data deleted. Additionally, you have the right to object to the processing of your personal data and the right to data portability. Requests can be submitted via the email address below.
Security of personal data
Bits & Bridles takes appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, and other undesirable actions with personal data.
Contact
For questions about this privacy policy or requests regarding personal data, please contact us at:
Changes
Bits&Bridles reserves the right to amend this privacy policy. We advise you to consult this policy regularly.